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Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

  • Items delivered within 30 days.
  • Package Intact.
  • Unused products.
  • *For exchanges: Please contact chloe@hellonomad.com.
  • Outlet items are final sale.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
  • Original shipping charges except in cases where we have made a shipping error.
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